Ghotala.wtf
English

Choose your language

Report a new scam

Choose your language

All languages

Tech Support Scam

In short

A caller, pop-up or message claims the device/account has a serious technical or security problem The objective is typically to steal credentials, take device control or charge fraudulent support fees.

What it is

The scammer poses as technical support and says immediate intervention is required. The victim is then pushed to install remote-access software, grant control, disclose credentials or pay for unnecessary/fake support.

How it starts

A caller, pop-up or message claims the device/account has a serious technical or security problem.

What they tell you

The scammer poses as technical support and says immediate intervention is required

What they want you to do

Install remote-access software, grant control, disclose credentials or pay for unnecessary/fake support

How you lose money

steal credentials, take device control or charge fraudulent support fees

What happens next

After the first successful step, the fraudster may demand more money/information, deepen account or device access, or disappear.

Warning signs

fear | authority | urgency | trust | remote access | support impersonation | malware

Where this is documented

India — officially documented by an Indian authority/regulator

How to avoid it

Type the merchant/service website yourself or use a trusted app; verify contact details independently and avoid off-platform advance payments to unverified parties.

If it already happened

Contact the bank/payment provider immediately if money moved; report financial cyber fraud promptly via 1930 and cybercrime.gov.in; preserve messages, transaction IDs, phone numbers and URLs.

Sources

Published documents this page draws on.

  • CERT-InCERT-In Advisory CIAD-2024-0050 (2024-10-24)

Already sent money or shared something?

What to do now

Tech Support Scam — Scam types