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Electricity Bill Disconnection SMS Scam

In short

An SMS claims that an electricity bill is unpaid and service will be disconnected The objective is typically to steal credentials, install malware or obtain fraudulent payment.

What it is

The message uses urgency and a trusted utility pretext to push immediate action. The victim is then pushed to click a link, call a number, install software or make a payment.

How it starts

An SMS claims that an electricity bill is unpaid and service will be disconnected.

What they tell you

The message uses urgency and a trusted utility pretext to push immediate action

What they want you to do

Click a link, call a number, install software or make a payment

How you lose money

steal credentials, install malware or obtain fraudulent payment

What happens next

After the first successful step, the fraudster may demand more money/information, deepen account or device access, or disappear.

Warning signs

fear | urgency | authority | smishing | malicious link | impersonation

Where this is documented

India — officially documented by an Indian authority/regulator

How to avoid it

Verify the claim using the agency's official website or published helpline; do not transfer money or share OTP/PIN because of an unsolicited threat.

If it already happened

Contact the bank/payment provider immediately if money moved; report financial cyber fraud promptly via 1930 and cybercrime.gov.in; preserve messages, transaction IDs, phone numbers and URLs.

Known variants

  • PNG / Gas Bill Malicious APK VariantA caller posing as a city-gas utility employee claims a gas bill is outstanding and sends an APK to display or resolve the alleged dues.

Sources

Published documents this page draws on.

Already sent money or shared something?

What to do now

Electricity Bill Disconnection SMS Scam — Scam types