In short
A digital-wallet account or wallet-linked transaction is targeted through social engineering, credential theft or unauthorized access The objective is typically to make unauthorized wallet transactions or move wallet-linked funds.
What it is
Fraudsters use a payment/refund/support pretext or stolen credentials. The victim is then pushed to reveal wallet credentials/OTP, approve a payment or hand over account access.
How it starts
A digital-wallet account or wallet-linked transaction is targeted through social engineering, credential theft or unauthorized access.
What they tell you
Fraudsters use a payment/refund/support pretext or stolen credentials
What they want you to do
Reveal wallet credentials/OTP, approve a payment or hand over account access
How you lose money
make unauthorized wallet transactions or move wallet-linked funds
What happens next
After the first successful step, the fraudster may demand more money/information, deepen account or device access, or disappear.
Warning signs
trust | urgency | deception | credential theft | account takeover
Where this is documented
India — officially documented by an Indian authority/regulator
How to avoid it
Use only the bank/payment app or official contact details; never share OTP, PIN, password or screen access; verify the payee and transaction purpose before approving.
If it already happened
Contact the bank/payment provider immediately if money moved; report financial cyber fraud promptly via 1930 and cybercrime.gov.in; preserve messages, transaction IDs, phone numbers and URLs.