In short
A caller posing as a delivery agent asks the victim to dial a code or follow unusual phone instructions The objective is typically to redirect calls/OTPs and facilitate account takeover or financial fraud.
What it is
The request is framed as necessary to receive, reschedule or resolve a delivery. The victim is then pushed to dial a USSD code or enable call forwarding.
How it starts
A caller posing as a delivery agent asks the victim to dial a code or follow unusual phone instructions.
What they tell you
The request is framed as necessary to receive, reschedule or resolve a delivery
What they want you to do
Dial a USSD code or enable call forwarding
How you lose money
redirect calls/OTPs and facilitate account takeover or financial fraud
What happens next
After the first successful step, the fraudster may demand more money/information, deepen account or device access, or disappear.
Warning signs
trust | urgency | convenience | USSD abuse | call forwarding | impersonation
Where this is documented
India — officially documented by an Indian authority/regulator
How to avoid it
Verify the claim using the agency's official website or published helpline; do not transfer money or share OTP/PIN because of an unsolicited threat.
If it already happened
Contact the bank/payment provider immediately if money moved; report financial cyber fraud promptly via 1930 and cybercrime.gov.in; preserve messages, transaction IDs, phone numbers and URLs.