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Corporate Email Account Takeover

In short

An employee/business mailbox is compromised through phishing, credential reuse or social engineering The objective is typically to enable BEC, invoice diversion, data theft or broader account compromise.

What it is

The attacker uses the legitimate mailbox to observe conversations and impersonate the account holder. The victim is then pushed to approve/respond to fraudulent payment, credential or data requests sent from the compromised account.

How it starts

An employee/business mailbox is compromised through phishing, credential reuse or social engineering.

What they tell you

The attacker uses the legitimate mailbox to observe conversations and impersonate the account holder

What they want you to do

Approve/respond to fraudulent payment, credential or data requests sent from the compromised account

How you lose money

enable BEC, invoice diversion, data theft or broader account compromise

What happens next

After the first successful step, the fraudster may demand more money/information, deepen account or device access, or disappear.

Warning signs

trust | routine | urgency | account takeover | credential stuffing | phishing

Where this is documented

India — officially documented by an Indian authority/regulator

How to avoid it

Verify payment-detail changes and executive requests through a second trusted channel; use MFA and domain/email controls; pause unusual urgent transfers.

If it already happened

Contact the bank/payment provider immediately if money moved; report financial cyber fraud promptly via 1930 and cybercrime.gov.in; preserve messages, transaction IDs, phone numbers and URLs. Alert finance/security teams and the receiving bank immediately, and preserve email headers and approval records.

Sources

Published documents this page draws on.

  • CERT-InCERT-In advisory covering credential stuffing, account takeover and business email compromise
  • Reserve Bank of IndiaCyber Security Framework in Banks (2016-06-02)

Already sent money or shared something?

What to do now

Corporate Email Account Takeover — Scam types